Coffee shop pagers

A coffee shop pager that calls customers on their own phone

In a coffee shop, customers crowd the pickup counter and the barista’s voice gets lost calling names. Pager App turns the customer’s phone into a coffee shop pager: they sit wherever they like and get an alert the moment their drink is ready.

Why does a café need a pager?

• A crowded pickup area as customers stand waiting for their drinks.
• Calling names is noisy and gets lost under music and chatter, and similar orders get mixed up.
• Drinks go cold because the customer didn’t hear their name.
• Hardware pagers are expensive, get lost and need charging — a poor fit for many small cafés.

How the Pager App coffee shop pager works

1. The cashier prints or shows the codeAfter the order they type the invoice number or tap “Auto number”, and a QR code appears on the receipt or a small screen facing the customer.
2. The customer scans and sitsThey follow their drink live on their phone, and can even play a game while they wait.
3. The barista taps “ready”From a phone or tablet at the bar, and the customer instantly gets a sound and notification.

What café owners get

• Your café’s brand: your logo and colors on the customer page and front display.
• More Google Maps reviews: a review invite appears after each pickup.
• Analytics: average drink prep time and peak hours, to plan your staffing.
• No pager hardware: nothing to buy, charge, maintain or lose.
• Multiple branches: an owner overview that compares your cafés side by side.

What you need in your café

A tablet or front display to show the customer’s code, and a smartphone or tablet at the bar. It works with any POS — and with small cafés, kiosks and coffee carts with no POS, thanks to automatic numbering.